icon  0 ITEM(S) | LOG IN
1-866-527-2799     
Frequently Asked Questions (FAQ)

Installing AVG 2014

We have created a detailed video tutorial guiding you step-by-step through the process of installing AVG 2014.
To install AVG 2014 on your computer:
    • Go to the AVG download page for the latest installation file.
    • Click the name of the   AVG edition you have purchased.
    • Click the orange Download button.
    • If you are asked, please Save the file to your computer. We recommend you to save the file on your Desktop
  1. Double-click the downloaded AVG installation file on your Desktop.
  2. Follow the installation wizard
  3. Follow the instructions on your screen and when prompted, use the copy & paste method to enter your AVG License Number.
You can find more detailed installation instructions (including screenshots) in the AVG Installation Guide.
AVG 2014 should now be successfully installed and protecting your computer.

Installing AVG 2014 over AVG 2012

We have created a detailed video tutorial guiding you step-by-step through the process of upgrading to AVG 2014.
When upgrading to AVG 2014, all of your current AVG settings will be kept, and the previous version will be automatically removed from your computer.
To upgrade to AVG 2014 from AVG 2012:
  1. Go to the AVG download page for the latest installation file.
    • Click the name of the AVG edition you have purchased.
    • Click the orange Download button.
    • If you are asked, please Save the file to your computer. We recommend you to save the file on your Desktop.
  2. Double-click the downloaded AVG installation file on your Desktop.
  3. Follow the installation wizard.
  4. When prompted, use the copy & paste method to enter your AVG License Number.
You can find more detailed installation instructions (including screenshots) in the AVG Installation Guide.. AVG 2014 should now be successfully installed on your computer.

I think I have a virus on my computer.What steps Should I follow to install AVG ?

If you think you have a virus on your computer, please install AVG by following the steps described in FAQ 5000.
If it is not possible to install AVG this way because of an infection, please install AVG in Safe Mode as described in FAQ 5192.
 
  Home | Why AVG | Home Security | Business Security | Support | Services | Contact Us
Website Design, Development & Hosting by ARCS